MyDoctor – Your personal doctor online
See your own doctor anytime – no queues, no delays.
Occupational Health Service
We are now looking for 100 pilot customers to try a cost-effective and digital occupational health solution that supports employee well-being and boosts company productivity.
A new occupational health service
For Appointments
Fast and flexible access to care – chat or video with your personal doctor, who follows your health continuously.
For 65+ Appointments
Affordable private doctor service for those over 65 thanks to the freedom of choice trial – treatment from a familiar doctor without waiting in line.
Appointment price 28,20 € 27 € with us. Our service costs less than public healthcare.
Personal Doctor – Continuity and Confidence in Your Care
When you have your own dedicated doctor, your care is built on trust, continuity, and a full understanding of your health. Your personal doctor knows your background, medications, and life situation – enabling the right care decisions tailored to you.
We offer the first Personal Doctor model in Finland – fast and continuous care that supports you in everyday life. You receive high-quality, evidence-based care whenever you need it – efficiently, affordably, and reliably.
For you, this means quick access to care without long waiting times. You’ll be treated by a doctor who knows you, with cost-effective service.
Start using the service today and ensure that your health is in the hands of a professional who will stand by you time and time again.
Why choose us?
We make healthcare simple: your doctor is always available, without queues or delays. With our Personal Doctor Model, you’ll get continuous, personalized care that truly puts you first.
1. Fast access
- Chat or video with a doctor instantly, no waiting.
2. Your own doctor
- The same physician knows you, tracks your care, and supports long-term health.
3. Affordable
- Our service costs less than public healthcare.
4. Trusted quality
- Evidence-based medicine, experienced doctors, and a secure digital environment.
Getting started with our service is easy and hassle-free.
Pick your service
- Choose between a chat or video consultation – whatever fits your schedule best.
Verify your identity
- Log in quickly and securely with your online banking credentials or Telia authentication.
Book your appointment
- Select a convenient time – many appointments are available even on the same day.
Join your consultation
- Connect effortlessly via phone or computer and speak with a doctor anytime, anywhere.
Frequently Asked Questions
What changes are there in Kela reimbursements for those over 65?
Starting in September 2025, the freedom of choice trial will give people over 65 the opportunity to book an appointment with a private general practitioner by paying only the public primary healthcare client fee. With us, you can get services even more affordably. In addition, the doctor can prescribe tests, of which Kela will reimburse 50 %. The Kela 65 trial will continue until 31 December 2027.
With us, a doctor’s chat appointment costs only 27 €, you can use the service every day, and it does not use up the number of visits in the freedom of choice trial.
How many doctor visits can I use during the trial?
In 2025, you can use up to two visits. In 2026 and 2027, the number increases to three visits per year. The visits can be in-person, video, or phone consultations.
Which tests does Kela reimburse during the trial?
Kela reimburses 50 % of certain tests, such as laboratory tests and imaging studies, if they are prescribed by a doctor. Maximum prices are set for the tests to ensure that patients do not incur unexpected additional costs.
Can I choose my own doctor?
Yes. You can choose a doctor from the private service providers participating in the trial. This allows you to see the same familiar doctor throughout the trial, supporting continuity of care.
How can I keep track of the number of visits I’ve used?
You can check through OmaKela how many visits you have used and how many remain for the current year.
Doctor’s chat appointments do not consume free trial amounts, they can be used once a day for only 27 euros.
How do I book an appointment?
Booking an appointment is easy directly through our service – via chat, video, or phone. Thanks to our service model, you can see the same familiar doctor throughout the trial, supporting continuity of care. Doctors and service providers participating in the freedom-of-choice trial can be found on Kela’s website, and we ensure that the doctor you choose is part of the trial.
How does a remote consultation work?
The service is based on chat and video consultations, allowing you to communicate with your doctor anytime and anywhere. Generally, the same personal doctor will care for you, ensuring continuity of care and comprehensive follow-up.
Who can use the service?
The service is intended for anyone who values quick access to care, efficiency, and high-quality medical services. The personal doctor model ensures that your doctor knows your situation and follows your care from start to finish. This way, you avoid long waiting times and receive personalized care when you need it.
What services do you offer?
We provide care suitable for remote services for both acute and chronic conditions, prescription renewals (two prescriptions related to the reason for the consultation), laboratory tests, sick leave assessments, and advice on maintaining your health. The service also includes an evaluation of remaining work ability, supporting the balance between work and health.
Is the service paid?
The reception event service costs the customer only 27 euros. The service can be used every day, and it does not consume the amounts used for freedom of choice.
How does Kela reimbursement work?
Kela reimbursement requires that the user is eligible for benefits and that the service covers reimbursable doctor visits. In practice, a private patient does not pay the consultation fee when Kela reimbursement applies.
Why choose the personal doctor model?
In the personal doctor model, the same doctor generally monitors your health continuously. This allows for comprehensive care, faster response to changes, better disease monitoring, and continuity of treatment.
How many doctors work in the service?
The number of doctors working in the service will increase according to demand. The doctors in the service are provided by Laastari Lääkärit Oy, which has over ten years of experience in the field. Laastari Lääkärit has specialists in several fields. You can find out more about Laastari’s doctors here.
Can prescriptions be renewed through the service?
Yes, up to two prescriptions related to the condition or symptoms being treated can be renewed during a consultation. The doctor assesses the need for prescriptions based on the reason for the consultation and your health condition.
How does care continue if the illness requires follow-up?
The doctor can arrange further tests, refer you to a laboratory or a specialist, and plan your overall care long-term to ensure that treatment remains consistent.
What does an assessment of remaining work ability mean?
This assesses the impact of acute and chronic illnesses on an employee’s work ability. The goal is to identify and enable tasks that the person can perform given their current health, so that work ability can be maintained as effectively as possible during illness.
How is privacy and data security ensured?
All information is handled confidentially, and the service complies with current data protection and healthcare legislation. Conversations and medical information are protected and visible only to you and your personal doctor.
Can the service be used for laboratory and diagnostic needs?
Yes, the doctor can refer you for laboratory, imaging, or other tests as needed. Tests are billed separately and are not covered by Kela reimbursement.
How does a remote consultation work?
The service is based on chat and video consultations, allowing you to communicate with your doctor anytime and anywhere. Generally, the same personal doctor will care for you, ensuring continuity of care and comprehensive follow-up.
Who can use the service?
The service is intended for anyone who values quick access to care, efficiency, and high-quality medical services. The personal doctor model ensures that your doctor knows your situation and follows your care from start to finish. This way, you avoid long waiting times and receive personalized care when you need it.
What services do you offer?
We provide care suitable for remote services for both acute and chronic conditions, prescription renewals (two prescriptions related to the reason for the consultation), laboratory tests, sick leave assessments, and advice on maintaining your health. The service also includes an evaluation of remaining work ability, supporting the balance between work and health.
Is the service paid?
A reception event in the doctor’s chat service costs only 27 euros. The service can be used once a day, every day of the year.
How does Kela reimbursement work?
Kela reimbursement requires that the user is eligible for benefits and that the service covers reimbursable doctor visits. In practice, a private patient does not pay the consultation fee when Kela reimbursement applies.
Why choose the personal doctor model?
In the personal doctor model, the same doctor generally monitors your health continuously. This allows for comprehensive care, faster response to changes, better disease monitoring, and continuity of treatment.
How many doctors work in the service?
The number of doctors working in the service will increase according to demand. The doctors in the service are provided by Laastari Lääkärit Oy, which has over ten years of experience in the field. Laastari Lääkärit has specialists in several fields. You can find out more about Laastari’s doctors here.
Can prescriptions be renewed through the service?
Yes, up to two prescriptions related to the condition or symptoms being treated can be renewed during a consultation. The doctor assesses the need for prescriptions based on the reason for the consultation and your health condition.
How does care continue if the illness requires follow-up?
The doctor can arrange further tests, refer you to a laboratory or a specialist, and plan your overall care long-term to ensure that treatment remains consistent.
What does an assessment of remaining work ability mean?
This assesses the impact of acute and chronic illnesses on an employee’s work ability. The goal is to identify and enable tasks that the person can perform given their current health, so that work ability can be maintained as effectively as possible during illness.
How is privacy and data security ensured?
All information is handled confidentially, and the service complies with current data protection and healthcare legislation. Conversations and medical information are protected and visible only to you and your personal doctor.
Can the service be used for laboratory and diagnostic needs?
Yes, the doctor can refer you for laboratory, imaging, or other tests as needed. Tests are billed separately and are not covered by Kela reimbursement.
Is occupational healthcare mandatory?
Yes. Employers are legally required to provide preventive occupational healthcare for all employees. This is not just an obligation but also a way to reduce sick leave and improve employee well-being – ultimately saving the company costs in the long term.
What is the difference between statutory and voluntary occupational healthcare?
Statutory occupational healthcare covers preventive services, such as workplace assessments, health check-ups, and monitoring of work ability.
Voluntarily, an employer can include medical care. This speeds up employees’ access to treatment, reduces sick leave, and supports work ability more effectively.
Who pays for occupational healthcare?
The employer covers the costs, but Kela reimburses up to 60% of properly organized occupational healthcare. In practice, this means that high-quality occupational healthcare can be provided at a significantly lower cost to the company.
What kind of companies are Finland Occupational Health packages suitable for?
Our services are suitable for companies of all sizes – both small and large – that value cost-efficiency and digital solutions. Our solution adapts to the needs of different industries: office work, manufacturing, construction, care services, and other physically or mentally demanding work environments. There is a scalable, customizable model for every company.
Is there a startup fee for the service?
Yes. The startup fee 389 € per company includes a workplace assessment and an action plan. This ensures a legally compliant and smooth start to the collaboration. Kela also reimburses part of the startup fee (up to 60 %), so the actual cost to the company remains low.
Does the contract have a minimum billing or notice period?
Yes. For small companies, the minimum billing covers two employees. The price is reviewed annually based on service usage. The contract is flexible, with a notice period of only three months – ensuring that our service genuinely meets your needs.
Can I change the occupational healthcare service provider?
Yes. Employers always have the right to put occupational healthcare services out to tender and change the service provider.
Switching to us is made easy – we manage the transition process and ensure that employees’ care continues uninterrupted at all times.
How does occupational healthcare support work ability and reduce sick leave?
Occupational healthcare helps identify risks early, supports employees in a timely manner, and thereby reduces the risk of prolonged sick leave. At Finland Occupational Health, we always assess remaining work ability and provide employers with concrete suggestions for work arrangements. Each company has an assigned occupational health doctor, and employees have a personal doctor who knows their situation – these speeds up care and supports work ability more effectively than the traditional model.
What does an assessment of remaining work ability mean?
An assessment of remaining work ability means that we do not focus solely on the need for sick leave but examine what an employee can still do despite their health condition.
At Finland Occupational Health, we evaluate both acute and chronic illnesses from the perspective of remaining work ability. Our goal is to identify and enable tasks that the person can continue to perform within their health limits during illness – for example, through job modifications or alternative duties.
This supports both the employee’s well-being and the company’s productivity: the employee remains active in the workforce, and the employer avoids unnecessary prolonged absences.
Can a company’s employees use the consumer-oriented medical service if the company has chosen the statutory level of occupational healthcare?
Yes. Employees can consult with a doctor, for example via the chat service, at their own expense with SV reimbursement. This way, the cost of the medical service remains significantly below the public sector fee level.
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